This privacy policy will explain how we use the personal data we collect when you use our website.

What data do we collect ?

Personal identification information (Name, email address, phone number, etc.)

How do we collect your data ?

You directly provide Stitch Witch with most of the data we collect. We collect data and process data when you:

*Register online or place an order for any of our products or services.

*Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

*Use or view our website via your browsers cookies.

How will we use your data ?

Stitch Witch collects your data so that we can:

*Process your order, manage your account.

*Email you with special offers on other products and services we think you might like.

When we process your order, we may send your data to, and also use the resulting information, from credit reference agencies to prevent fraudulent purchases.

How do we store your data ?

Stitch Witch stores your data at 6 Union Street, Market Rasen, Lincolnshire, LN8 3AA on a secure device.

We will keep your personal data for as long as you remain a customer. Once this time period has expired your data will be deleted from our data base.

Marketing

Stitch Witch would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Stitch Witch from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email us at stitchwitchshop@gmail.com

What are your data protection rights ?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Stitch Witch for copies of your personal data. We may charge you a small fee for this service.

The right to rectification- You have the right to request that Stitch Witch correct any information you believe inaccurate. You also have the right to request Stitch Witch to complete information you believe is incomplete.

The right to erasure- You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing- You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing- You have the right to object to us processing your personal data, under certain conditions.

The right to data portability- You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: stitchwitchshop@gmail.com  Call us at: 01673 849051 Or write to us at: Stitch Witch, 6 Union Street, Market Rasen, Lincolnshire. LN8 3AA.

What are cookies ?

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookis.org

How do we use cookies ?

Stitch Witch uses cookies in a range of ways to improve your experience on our website, including:

*Keeping you signed in

*understanding how we use our website

What types of cookies do we use ?

There are a number of different cookies, however, our website uses:

*Functionality- Stitch Witch uses these cookies so that we recognize you on our website and remember your previously selected preferences. A mix of first-party and third-party cookies are used.

*Advertising- Stitch Witch uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Stitch Witch sometimes shares some limited aspects of this data with third-parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Changes to our privacy policy

Stitch Witch keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 3rd April 2021.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your rights, please do not hesitate to contact us.

Email us at: stitchwitchshop@gmail.com

Call us: 01673 849051

Or write to us: Stitch Witch, 6 Union Street, Market Rasen, Lincolnshire. LN8 3AA

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Stitch Witch has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.